Bystander Apathy
This is a preview of a concept contained in The Personal MBA by Josh Kaufman, a book that will help you master the fundamentals of business, hone your business instincts, and save a fortune in tuition. The Personal MBA distills the most powerful principles of business and delivers them quickly and concisely. Order your copy now…
What is “Bystander Apathy”?
“Accountability is about one person taking responsibility. If two people are accountable for the same decision, no one is really accountable.” — Glyn Holton, investment risk management consultant
Key Points:
- Bystander Apathy is an inverse relationship between the number of people who could take action and the number of people who actually choose to act.
- Bystander Apathy explains why groups like committees never get anything done: everyone assumes someone else will step up.
- The best way to eliminate Bystander Apathy in project management is to have clearly defined tasks for each individual.
Questions for Consideration:
- Does each task have an individual owner?
- Is it absolutely clear who’s responsible for what, and when it needs to be done?
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