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Master the Art of Business
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“Accountability is about one person taking responsibility. If two people are accountable for the same decision, no one is really accountable.” — Glyn Holton, investment risk management consultant
- Bystander Apathy is an inverse relationship between the number of people who could take action and the number of people who actually choose to act.
- Bystander Apathy explains why groups like committees never get anything done: everyone assumes someone else will step up.
- The best way to eliminate Bystander Apathy in project management is to have clearly defined tasks for each individual.
Questions for Consideration:
- Does each task have an individual owner?
- Is it absolutely clear who’s responsible for what, and when it needs to be done?
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